Reviews
State Farm® Agent Joanne Dauphin
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Leave us a review
Get a quote today
What our customers say about us...
Sidney jane Bailey
October 22, 2026
"Top shelf people!. We love their efficiency and prompt reply to our request for quotes and assistance...Taylor is our favorite Gal.."
Gary Jones
October 16, 2026
"Great ease of transaction, Taylor’s timely responses were very helpful,"
"Gary, thank you for taking the time to leave us a review! I'm glad to hear that Taylor's timely responses made your transaction easy. We appreciate your feedback and are here if you need anything else!"
Richard Presley
October 12, 2026
"Blanca was a big help. She was able to cut our bill to half of what we were paying, for the same coverage plus added life insurance. Great to work with."
"Richard, thank you for your recommendation! I'm happy to hear that Blanca was able to assist you in reducing your bill while maintaining your coverage and adding life insurance. It's great to know you found her easy to work with. Feel free to reach out if you need anything else!"
barb presley
October 12, 2026
"Blanca, was very knowledgeable and helped us to get the insurances we needed at a reasonable price."
"Barb, thank you for taking the time to leave us a review! I'm happy to hear that Blanca was able to assist you in finding the right insurance at a reasonable price. We appreciate your support!"
Dennis Hall
October 12, 2026
"Excellent service from Blanca Sanchez!
Knowledgeable/ professional/ courteous/ pleasant service !!"
"Dennis, thank you for taking the time to leave us a review! I'm happy to hear that Blanca provided you with knowledgeable and pleasant service. We strive to offer professional and courteous assistance to everyone. Feel free to reach out if you need anything else!"
Steve Roberts
October 9, 2026
"Dealing with Blanca was the greatest experience I’ve ever had with an insurance company so thorough and friendly! Not to mention the prices were amazing."
"Thank you, Steve! I'm really happy to hear that Blanca made your experience with us so positive and thorough. It's great to know you found our prices amazing too. We're always here if you need anything else!"
Mary Loveday
October 6, 2026
"Taylor provided exceptional service in helping me get my coverage I needed. Moving to a new state, was easier because she was able to walk me through the laws and regulations in Florida that may have been different in my previous state. Would highly recommend."
"Mary, thank you for taking the time to leave us a review! I'm happy to hear that Taylor was able to assist you with your coverage needs and make your transition to Florida smoother. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Rob Glick
September 30, 2026
"Very helpful, and very easy to deal with. No pressure."
"Rob, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and easygoing. We strive to make the process as smooth as possible. Let us know if we can help with anything else!"
Andrew Rikarts
September 29, 2026
"I'm writing a Google review, can you please clean this up? "For the first time in several years I got better coverage for less cost on our 3 vehicles. I was a "Diamond" at Progressive and left them for State Farm. Taylor was great, answered our questions and got us better coverage for less. I took immense joy in canceling my policy as the refund I'll be getting will more than cover the first month with State Farm. Progressive asked if I had a policy review done to see if I could get a better rate and I said, "what do you mean?!? I'm "Diamond" and supposedly I had the best rate..." I went from 100K/100K to 100K/300K liability and added rental coverage on my wife's car just in case and still came out $122.05 ahead. Great day!"
"Andrew, thank you for leaving such a great review! I'm happy to hear that you found better coverage with us for your vehicles and that Taylor was able to assist you effectively. It's great to know you're satisfied with the changes and the savings you've experienced!"
Charles Gomez
September 29, 2026
"Great"
"Thank you, Charles, for the great review! I'm glad to know you had a positive experience with our office!"
Geeta Shah
September 28, 2026
"Taylor was very nice and gave me explanations for lots of questions for me."
"Geeta, thank you for taking the time to leave us a review! I'm glad we could provide you with clear explanations and assist with your questions. Feel free to reach out if you need anything else!"
Mika Papius
September 28, 2026
"Joanne was amazing. Not only did she hello me, she was able to help my son as well. Thanx for a job well done and saving us money!"
"Thanks Mika! We appreciate your business and look forward to serving you. :)"
Jaime Crofutt
September 28, 2026
"But I signed up for this company I had not even met her or had talked to her every time I had a problem and I wanted to go to her she was nowhere to be found and now that I have a problem and she gets on the phone she verbally mistreats me. Joanne dolphin is an abusive person I'm glad I didn't vote for her and the election."
"Jaime, I’m sorry you feel this way about your experience with our office. Our team did meet with you in person and spent time trying to help explain the claims process and who you needed to contact regarding your concerns with your adjuster. I also personally spoke with you by phone to try to understand what was happening and explain the next steps available to you. You felt the adjuster was being disrespectful and rude but couldn't explain to me what happened and told me you weren't required to. I explained for us to get involved, I needed more context as to what was happening, especially given the comments made about the adjusters name the day before.
We are always willing to help our customers however we can, but there are portions of the claims process that must be handled directly by the claims department. We also expect conversations with and about our team members and claims partners to remain respectful.
I do stand behind my team and how we handled the situation and the guidance that was provided. "
Darrell Layne
September 22, 2026
"Very professional and friendly. Was able to take care of my needs ASAP. I appreciate the help and advise."
"Thank you, Darrell! I'm happy to hear that you found our service professional and friendly. It's great to know we could address your needs promptly. We appreciate your support!"
Susan Pennington
September 16, 2026
"Mat was very helpful. I appreciate him very much!!"
"Thanks for posting your review, Susan! Mat takes pride in making your insurance experience completely seamless and swift, and knowing how much you appreciate his support means a lot to us. We are here for you anytime you need help!"
Paula Miller
September 11, 2026
"Blanca was wonderful. She took her time explaining the differences in our current coverage to what she could offer, she answered questions about home owner coverage and she spoke to us about life insurance. She was not pushy, she was patient and very knowledgeable. Would highly recommend."
"Thank you, Paula! I'm glad to hear that Blanca provided you with such a thorough and informative experience. It's great to know she was patient and knowledgeable while helping you with your coverage options. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Dan W
September 8, 2026
"Taylor was great to speak with and made the process easy!"
"Dan, thank you for taking the time to leave us a review! I'm happy to hear that Taylor made the process easy for you. We always aim to provide a smooth experience. We're always happy to help if anything comes up."
jim cassaro
September 8, 2026
"100% Bianca went through everything perfectly. Thankyou"
"Jim, thank you for taking the time to leave us a review! I'm happy to hear that Blanca was able to assist you so well. We appreciate your support!"
Chris Anderson
September 3, 2026
"My wife and I are moving to Florida from another state. Taylor was very responsive and was able to help find comparable policies at competitive rates."
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that Taylor was able to assist you and your wife with finding the right policies for your move to Florida. We appreciate your trust in us. Let us know if we can help with anything else!"
Debrah
September 2, 2026
"I'm always late with my payment yet they are always cheerful and are accommodating I've never been cancelled"
"Debrah, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to accommodate your needs and provide cheerful service. We appreciate your trust in us. Let us know if we can help with anything else!"
bruce Steele
September 1, 2026
"Blanka was a great help in my car insurance. And s great price."
"Bruce, thank you for taking the time to leave us a review! I'm glad we could assist you with your insurance needs and that you're happy with the price. Let us know if we can help with anything else!"
Veronica Santamaria
September 1, 2026
"I had a great experience with the Renter’s insurance policy and their employees are very kind and accommodating."
"Veronica, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with your insurance policy and found our team kind and accommodating. We're always here to help if anything comes up!"
Vincent Romero
September 1, 2026
"Mathew Cournoyer has been such a help.He makes understanding my coverage so easy it’s like it’s his second language. Shout out Mat"
"Vincent, thank you for taking the time to leave us a review! I'm glad to hear that Mat has been able to make your coverage easy to understand. We appreciate your shout-out to him! Feel free to reach out if you need anything else!"
Amy Sams
August 31, 2026
"Taylor was so helpful and friendly. She truly listened to my concerns, questions, and needs. She helped us save over $500 a year on our combined insurance needs."
"Thank you, Amy! I'm really happy to hear that Taylor was able to assist you so effectively and help you save on your insurance. We always aim to listen and address your needs. Feel free to reach out if you need anything else!"
Dominique P
August 31, 2026
"Super grateful Mat took the time to explain auto insurance to me in an easy to understand way! Highly recommend"
"Thank you, Dominique! I'm happy to hear that Mat was able to make insurance clear and understandable for you. We appreciate your recommendation and are here to help with anything else you might need. Thanks for choosing us!"