Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of rina rosales

rina rosales

June 3, 2025

5  out of  5
rating by rina rosales
"Taylor has been amazing! I inquired with their office the end of last year in preparation for a move from out of state. With a million things on my plate, Taylor has thankfully followed up multiple times and has been very patient with me. Their competitive pricing and her quick turnaround won my business. I totally recommend their office."
We responded:
"Thank you, Rina! I'm so happy to hear about your positive experience with Taylor. Her dedication and patience truly make a difference, and I'm glad she could assist you during your move. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Shirley Cavins

Shirley Cavins

June 3, 2025

5  out of  5
rating by Shirley Cavins
"Ryan was very helpful. Answered question and any concerns I ma yhave had. Very professional in representing State Farm.. Thank you, Shirley Cavins"
We responded:
"Thank you for your review, Shirley! I'm happy to hear that Ryan was able to assist you effectively and professionally. We appreciate your kind words and are here to help with any future questions or needs. Thanks for choosing us!"
Profile photo of Dehvan Truckenmiller

Dehvan Truckenmiller

May 30, 2025

5  out of  5
rating by Dehvan Truckenmiller
"I switched coverages from Illinois to Florida and was helped by Taylor Baldwin. Taylor answered all of our questions, mainly through email and text, and was extremely helpful during the process. She made it a very smooth transition."
We responded:
"Thank you, Dehvan, for sharing your experience! I'm glad to hear that Taylor was able to assist you effectively with your coverage switch from Illinois to Florida. It's wonderful to know that she made the transition smooth for you. If you have any more questions or need further assistance, feel free to reach out to our office."
Profile photo of Laniece Hall

Laniece Hall

May 28, 2025

5  out of  5
rating by Laniece Hall
"Very helpful staff confirmed my policy changes."
We responded:
"Thank you, Laniece! I'm glad to hear that our team was able to assist you with your policy changes. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Tracey Swaine

Tracey Swaine

May 23, 2025

5  out of  5
rating by Tracey Swaine
"We have been with Joanne Dauphin State Farm for quite a few years now. Every person we have dealt with in the office is great! Today I spoke with Ryan and he was professional and courteous! I highly recommend them!"
We responded:
"Thank you, Tracey, for your wonderful feedback! I'm glad to hear that your experience with our office has been positive over the years. Ryan and the rest of the team are dedicated to providing professional and courteous service. We appreciate your recommendation and are here for any future needs or questions you may have!"
Profile photo of Nathan Pettigrew

Nathan Pettigrew

May 21, 2025

5  out of  5
rating by Nathan Pettigrew
"My wife and I worked with Blanca Sanchez, who is a part of Joanne's team, and she was wonderful to work with. Blanca is hands down the best insurance agent we ever worked with. She was very patient in answering all of our questions, assisted us in finding a homeowners' policy that best fits our needs, is highly professional but also with a personal touch that we very much appreciated. Blanca established that we are valued customers, and we couldn't be happier with the work she does."
We responded:
"Thank you, Nathan, for sharing your experience! I'm delighted to hear that Blanca provided such exceptional service and made you feel valued. Her dedication to finding the right' policy and her personal touch truly make a difference. If you or your wife have any further questions, please feel free to reach out to our office."
Profile photo of Linda dirosa

Linda dirosa

May 20, 2025

5  out of  5
rating by Linda dirosa
"Parker was extremely helpful and considerate."
We responded:
"Thank you, Linda, for sharing your positive experience! I'm happy to hear that Parker was able to assist you with such care and consideration!"
Profile photo of Ethan Ludwig

Ethan Ludwig

May 16, 2025

5  out of  5
rating by Ethan Ludwig
"Parker was a pleasure to work with on reviewing my policy, and helped me get great savings. I've been a customer with State Farm for years and will continue to be thanks to his efforts!"
We responded:
"Ethan, your five-star rating is genuinely appreciated! Taylor's contributions to our team have been outstanding, and we're thrilled that she could assist with your insurance needs."
Profile photo of Jeanne

Jeanne

May 15, 2025

5  out of  5
rating by Jeanne
"Met with Blanca today to write my new renters policy and she did a wonderful job.Very kind helpful explained everything thoroughly and a pleasure to deal with!"
We responded:
"Thank you, Jeanne, for sharing your experience! I'm glad to hear that Blanca was able to assist you with your new policy. Her kindness and thorough explanations are truly valued. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of juan leyton

juan leyton

May 15, 2025

5  out of  5
rating by juan leyton
"Taylor is very professional, outstanding service!"
We responded:
"Thank you, Juan, for sharing your experience! I'm glad to hear that Taylor provided you with outstanding service. We appreciate your feedback and are here to assist with any future insurance needs or questions."
Profile photo of Anthony Certo

Anthony Certo

May 15, 2025

5  out of  5
rating by Anthony Certo
"Taylor Baldwin was amazing in helping with my daughter’s move and insurance needs. She went over and beyond to assist with the transfers of her policies. She made us feel like a priority and her communication followups were immediate. Highly, highly recommend to everyone. Thank you Taylor!!!"
We responded:
"Thank you, Anthony, for sharing your experience! I’m glad to hear that the team was able to assist with your daughter’s move and insurance needs. Their dedication to making you feel like a priority and ensuring smooth policy updates is truly appreciated. We appreciate your recommendation and are here for any other needs you may have!"
Profile photo of Mashell

Mashell

May 14, 2025

5  out of  5
rating by Mashell
"Joanne was very helpful and patient. She explained everything in detail about the policy. And was able to get me a great quote. She was very easy to talk to, and understanding. I am glad I chose State Farm first for a new policy. Thank you. 😊"
We responded:
"Thank you so much, Mashell! I'm happy to hear that you found the experience with our office helpful and informative. It's wonderful to know that the detailed explanation and the quote met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime. 😊"
Profile photo of Sam Bielecki

Sam Bielecki

May 14, 2025

5  out of  5
rating by Sam Bielecki
"Blanca was a great help in getting me a refund check for my insurance and helps me save money each month on my plan. Thanks for the help, this team is great!"
We responded:
"Thank you, Sam, for sharing your experience! I'm glad to hear that Blanca was able to assist you with your refund check and help you save on your plan. Our team is dedicated to providing excellent service, and it's wonderful to know we're meeting your expectations. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Denise Diefendorf

Denise Diefendorf

May 13, 2025

5  out of  5
rating by Denise Diefendorf
"Joanne Dauphin’s group at State Farm has been so amazing with walking you through our vehicles home and our son’s policies. Let’s face it, you need insurance, you will not go wrong with this office as they always help you find the best policy’s. We moved out of Florida and we are still being helped with our insurance by Joanne’s team with our best interest!"
We responded:
"Thank you, Denise, for your wonderful feedback! I'm happy to know that our team has been able to assist you with your vehicle, home, and your son's policies. It's great to hear that even after moving out of Florida, you continue to feel supported by our office. If you ever have more questions or need further assistance, we're here to help!"
Profile photo of LK H

LK H

May 12, 2025

5  out of  5
rating by LK H
"My family have an independent insurance company we have work with for over a decade. This year with increase in home insurance premium again, we decided to shop around. We decided to try Joanne office of all State Farm location in area due to reviews. Staff are nice and professional. Blanca assist me with my parents home insurance. She answer all questions we had, if it sometime she doesn’t have details on yet she would found out and let us know. She work with me by phone, text message and emails, which helps me communicate with her between work. We are new customers but we happy so far."
We responded:
"Thank you for sharing your experience! I’m glad to hear that Blanca was able to assist you and your parents with their home insurance. It’s great to know that her communication by phone, text, and email made things convenient. We appreciate the opportunity to work with you—feel free to reach out if you have any questions or need support."
Profile photo of R.J. Toye

R.J. Toye

May 8, 2025

5  out of  5
rating by R.J. Toye
"Taylor made the process of switching coverage super easy! Thank you Taylor!"
We responded:
"Thank you, R.J., for sharing your experience! I'm happy to hear that Taylor made the process of switching coverage easy for you."
Profile photo of Frank Lau

Frank Lau

May 8, 2025

5  out of  5
rating by Frank Lau
"Thanks so much for the help of Blanca Sanchez to change my home insurance easily and quickly, especially save some money."
We responded:
"Thank you, Frank, for sharing your experience! I'm happy Blanca was able to assist you in changing your home insurance smoothly and efficiently. It's great to know she helped you save some money as well. If you have any more questions or need further assistance, feel free to reach out to our office."
Profile photo of Kim & Don Albrecht

Kim & Don Albrecht

May 6, 2025

5  out of  5
rating by Kim & Don Albrecht
"Parker is positively a asset to your company. So knowledgeable, patient, helpful, & he's THE MAIN REASON I CHOOSE TO GO BACK TO STATE FARM after many many years of not even considering it as an option for me & my family. He should be strongly be considered for a serious promotion. He is going to get you a lot more customers both old & new. I believe He will always do what ever it takes to keep & improve your customer service with sincerity & any extra effort necessary. 👌"
We responded:
"Thank you, Kim & Don, for sharing your thoughts! I'm delighted to hear about your positive experience with Parker. His dedication and expertise truly make a difference, and it's wonderful to know he's been instrumental in your decision to return to State Farm. We're grateful for your support and look forward to assisting you with any future needs."
Profile photo of Mary Smith

Mary Smith

May 5, 2025

5  out of  5
rating by Mary Smith
"Thank you Taylor for taking the time to explain, compare and confirm an auto insurance plan with the same previous coverage at a better rate. Look forward to working with you in June!"
We responded:
"Thank you, Mary, for sharing your experience! I'm glad Taylor was able to assist you in finding a plan that matches your previous coverage at a better rate. We appreciate your business and are excited to continue working with you in June."
Profile photo of Sandra Prov

Sandra Prov

May 1, 2025

5  out of  5
rating by Sandra Prov
"Parker was great. Very efficient and knowledgeable"
We responded:
"Thank you, Sandra, for sharing your experience! I'm happy to hear that Parker's efficiency and knowledge made a positive impact!"
Profile photo of Cathy Stavert

Cathy Stavert

April 30, 2025

5  out of  5
rating by Cathy Stavert
"Great service and staff. Dealt with KC today, she was very knowledgeable, friendly and provided sound advice to save us money."
We responded:
"Thank you, Cathy, for sharing your experience! I'm happy to hear that KC was able to assist you with knowledgeable and friendly service, and that she provided valuable advice to help save you money. Our team is always here to help with any future needs or questions you may have."
Profile photo of Ernesto Feliciano

Ernesto Feliciano

April 29, 2025

5  out of  5
rating by Ernesto Feliciano
"I spoke with KC today, and it helped me a great deal to understand how the Drive Safe operated and how the discount was applied. I was also given information about various products & services ar Joanne Dauphin's office, and I found that very educational. I was treated with respect and courtesy, and I know I'm a handful!! Thanks very much KC!!"
We responded:
"Thank you, Ernesto, for sharing your experience! I’m glad to hear that KC was able to provide helpful information about the Drive Safe program and available discounts. It’s great to know you found the conversation informative. We appreciate your kind words and are always here to help with any questions you may have."
Profile photo of Paris Hancel

Paris Hancel

April 29, 2025

5  out of  5
rating by Paris Hancel
"I had a great experience with State Farm, especially thanks to Parker, my agent. He was incredibly knowledgeable and took the time to answer all of my questions thoroughly. I really appreciated how he made sure I felt heard throughout the whole process. There were no hidden fees or surprises—everything was clear and upfront. Parker made getting insurance stress-free, and I couldn’t ask for better service. Highly recommend!"
We responded:
"Thank you, Paris, for sharing your positive experience! I'm happy to hear that Parker was able to provide you with clear and thorough assistance. It's wonderful to know that you felt heard and that the process was stress-free. We truly appreciate your recommendation and are here for any future insurance needs or questions you may have!"
Profile photo of Amber Fiedler

Amber Fiedler

April 28, 2025

5  out of  5
rating by Amber Fiedler
"Taylor was very helpful answering all of my questions and having my insurance on my new car done in just a few minutes"
We responded:
"Thank you, Amber! I'm glad to hear that Taylor was able to assist you efficiently with your new insurance. It's great to know that your questions were answered promptly. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Janell Brown

Janell Brown

April 25, 2025

5  out of  5
rating by Janell Brown
"I worked with Blanca on both reviewing my auto policies, and bringing my life insurance policies from an out of state State Farm agent, to their Florida State Farm office. Blanca, by far, is the most informative, knowledgeable representative I have ever worked with. She is not pushy, very thorough and detailed, and really gave me the impression that she was providing me a service, not just trying to sell me something. I thoroughly appreciate her. Great job!"
We responded:
"Thank you, Janell, for sharing your experience! I'm glad to hear that Blanca was able to assist you with your insurance policies. Her dedication to providing informative and detailed service truly shines through. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"